Cancellations and modifications
The period for free cancellations / modifications varies depending on your reservation conditions. You can check it on your reservation details.
Do not cancel, postpone
If your trip has been affected by current travel restrictions, do not cancel, postpone. You can request your new trip dates via Booking, Expedia or us, whichever you booked with.
Risk-free reservations
We have created new risk-free rates for all our lodgings. Book and cancel for free up to 2 days before arrival with our new Flexible Rate. But we have also activated non refundable rates for tight budgets.
We remain open for you
Our Apartments Los Telares were declared Essential Service on La Gomera. It means we remain open for those staying on La Gomera or traveling to the island. To ensure everyone’s safety, we have temporarily modified all our procedures.
By yourself
Self-check-in, card payment and remote traveler registration. No daily cleaning. If you wish a change of towels or bed linen, you can request it via whatsapp or dialing +34 922880781.
#socialdistancing
La Gomera is a COVID-free island, but we cannot let our guard down. Our shared facilities are locked, we disinfect the apartments before-after your stay and transit areas daily.
Fancy something for breakfast?
With cafes and restaurants closed, workers staying with us might find it difficult to arrange for a full breakfast. We are fully aware of their needs, so instead of closing up our breakfast service, we have adapted it for zero contact.
Breakfast is ready! (almost)
On arrival you will find inside your kitchen all the ingredients to enjoy your breakfast each morning at whichever hour you need it. We know it is not ideal, but it is the best guarantee of a contact-free service.
We will be back, but we won't be the same
Soon-ish we will be able to travel, enjoy our hikes or have a beer by the ocean again. But even after the end of #socialdistancing, we will need to guarantee the safety of our visitors. We will get back to normal, but “normal” might have changed.
Health Security
Protection equipment, disinfection, services adaptation, safety distances... We are working in new "normal" procedures to guarantee everyone's safety during your holidays.